webtraining contents index back to topics

Business Basics

• Australian Business Number (A.B.N.)
• Tax File Number
• Goods & Services Tax (G.S.T.)
• Business Name Registration
• Business Structures explained
• Advisors
• Ready set go! - Startup checklist
  

• Business Planning Guide
• Business Planning Workbook (Word doc.)
• Financial Tables (Detailed 2yr projections)
• Business Plan Screenshots
• www/bplan.php
• GST Tables

Market Research

• What is Market Research?
• Why do we do market research?
• Reasons for business failures
• Personal motives for going into business
• Self Assessment
• The Business Opportunity
• So what business are you really in?
• The S.W.O.T Analysis
• What are your Products and Services
• Fundamental components of Market Research
• Analysing your Market Research results
• Developing your Customers Profile
• Developing your Competitors Profile
• The bottom line – Is it worth it?
• Where to now?

Marketing

• What is Marketing?
• Target Market
• Market Segmentation
• Products and Services
• Product Life Cycle
• Product Width & Depth
• Features and Benefits
• Introducing New Products
• Positioning
• Environmental
• Place
• Distribution
• Price
• Promotion
• Packaging
• Forecasting
• Monitoring your Marketing Performance
• Marketing Budgets

Customer Relations

• Customer Service Standards
• Relationship Marketing V Transactional Marketing
• Features and Benefits of Customers Service
• Customer Loyalty
• Handling Complaints
• Valuing your Customer

Insurance

• Business Insurance Overview
• Public liability
• Professional indemnity
• Director’s & Officer’s Liability
• Workers compensation
• Motor Vehicles
• Fire/Storm/Tempest
• Stock, plant & equipment
• Business Interruption
• Burglary
• Money
• Glass
• Product Liability
• Machinery Breakdown – Computer-Electronic Equipment
• Fidelity Guarantee
• Personal and accident and illness
• Goods in transit
• Audit & investigation
• Home based business

• Taxation
• Assessable Income
• Allowable Deductions
• Motor Vehicles
• Employee Issues
• Depreciation
• Working from home
• Paying Tax
• Goods and Services Tax
• Record-keeping
• Taxation online

OH&S

Balance Sheet Overview

• Overview
• Assets
• Liabilities
• Proprietorship (Owners equity)

Cash Flow Forecasting - this a comprehensive word document from our download centre

Profit & Loss Statement

• Overview
• Example of a Profit & Loss Statement Sales and Income
• Gross Profit on Sales
• Cost of goods sold
• Operating Expenses inc depreciation
• Net Profit or Loss – “The bottom line”
• Retained Earnings

Bookeeping overview

• Why keep business records?
• Benefits of keeping good records
• Types of records to keep
• Types of Accounting Methods
• Cashbooks
• Record Systems
• Recording Sales

• Recording Expenses
• Tax Invoices
• Petty Cash
• Balancing your Cashbook
• GST & BAS made easier
• Bank Statement Reconciliation

Transaction & Credit Policy

• Overview
• The Risk of selling on credit
• Benefits of selling on credit
• Establishing your credit policy
• Credit alternatives
• Obtaining Credit Checks
• Establish a collection policy
• Debt collection agencies
• Ageing of Accounts Receivable
• 10 Essential Credit Tips

Banking

• Applying for Bank finance
• Types of business finance explained
• Business Accounts
• EFTPOS
• Online Banking

• Contracts
• Quality Control
• Production Process
• Resource Management
• Time Management

• Employing Staff
• Occupational Health & Safety in the workplace
• Induction training process
• Organisational Structure
• Business Premises

eBusiness Simplified

Guide to getting started

• Overview
• Quick checklist
• Starting e-business
• The benefits
• Internet connections
• Using electronic mail (e-Mail)
• Selecting a domain name
• Establishing your needs
• Search Engines
• Internet Security

Occupational Health & Safety

• Overview
• Employer responsibilities
• Employee's responsibilities
• Duty of Care
• New Workers
• Training
• Safe Work Practices
• Hazards in the workplace
• Accidents & Reporting
• Rehabilitation
• Maintanence

Employing Staff

• Overview
• Recruitment Overview
• Purpose of recruitment
• Defining the role
• Finding staff
• Staff selection
• Interviewing process
• Selection purpose
• Employee Induction and Training
• Awards
• Incentives

Induction Training

Overview

work in progress chapter BP

Test flash video

Test Finance Tables